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AXWEL
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Speaker check

Turn up your speakers.

AXWEL will speak with you and build the startup path around your store.

Setup in progress

Waiting for an administrator

Your account has access, but setup is not complete yet. An administrator can finish setup and let you know when AXWEL is ready.

AXWEL
Owner dashboard

Today

Workspace access

No workspace is available

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Today Command Center

What needs attention across the store right now.

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Action queue

AI briefing

Needs review

Camera health

Loss Prevention

One inbox for shoplifting, urgent interactions, after-hours AI review, and operations issues.

AXWEL Guard

Alarm response, dispatch readiness, incident review, and escalation in one security workspace.

Live locations

Dispatch readiness

Alarm Locations

Arm, disarm, tune detection thresholds, and manage location schedules.

Location setup

Select an alarm location.

Alarm Events

Recent state changes, PIN attempts, dispatch actions, and resets.

AXWEL Guard Incidents

Unreviewed AXWEL Guard incidents for alarm-response operations.

Outcome shortcuts

Review actions write to the Guard incident event stream.

Visitors

Journeys from entry to exit, buying or lost.

Visitor detail

Select a visitor journey.

Replay Review

Visitor review queue, post-exit checks, and journey replay context.

Review detail

Select a replay item.

Transactions

POS import status, recent sales, data quality, and linked camera clips.

Import controls

Data quality

Configuration

Calls

MightyCall sync, missed calls, flagged sentiment, and recording playback.

Sync status

Accounts

Staff

Coaching exceptions, scores, and flagged interactions.

Flagged interactions

Leaderboard

Cameras

Live view, recording state, zones, clips, and camera controls.

Selected camera

Select a camera.

Nest integration

Live Tools

Open a live stream, refresh snapshots, test audio, and send PTZ commands.

Controls

Camera Operations

Unified camera feature states, recording, audio review, VAD, theft detection, codecs, and no-audio flags.

Audio health

Recent audio jobs

Diagnostics

Detection Zones

Create, tune, and delete analytics zones for the selected camera.

Zone editor

Clips

Review footage, status, person detections, and storage impact.

Intelligence Monitoring

Set up custom watches for people, doors, objects, facility state, cameras, and event sources.

Describe the condition, where it applies, and how long it must persist before AXWEL alerts your team.

Scheduler

Current alerts

Suggested watches

Practical monitor templates matched to AXWEL's current camera, event, journey, and ops-inspection abilities.

Active monitors

Confirmed watches and their current duration/evaluation state.

Morning / Today

At-a-glance operational summary — incidents, spend, camera health, and queue backlog.

Teach AXWEL

What your team has taught this store's AXWEL — corrections, reviews, docs, and flags — and how it's tuned as a result. The more you use it, the more it fits this store.

Evidence search

Semantic search across incidents, transcripts, reviews, ops issues, and AI artifacts. Reranked when a reranker is configured.

AI cost cockpit

Internal AI spend reconciled against Fireworks billing. Each refresh queries a billing API, so it runs only when you click Refresh.

Ops Copilot

Ask the operations copilot. Each answer runs a cloud model and may call tools, so it fires only when you send.

Operations controls

Scheduled ops-inspection status, recent runs, and unresolved issues.

Scheduler

Recent runs

Open issues

AXWEL AI Intelligence

Persisted briefings, packets, runbooks, and audit answers.

Generate

Admin

Setup, diagnostics, integrations, storage, and installer tools.

Advanced tools

Users Settings Open setup Diagnostics Agents Integrations Device Recovery Compliance Zones Clips Guard console

Users

Account members, pending invites, and workspace permissions.

Invite user

Settings

Timezone, storage, chat widget, backups, and remote storage status.

Editable settings

Diagnostics

Worker health, queues, model usage, and periodic task status.

Video reviews

Model usage

Rerun video review

Agents

Intercom locations, health, tokens, OTA update state, and device telemetry.

Agent tools

Integrations

Google Nest setup, discovery, enabled cameras, go2rtc status, and historical backfill workflow.

Nest cameras

Nest setup

OAuth helper

Backfill

Device Recovery

System-admin custody controls for orphaned or decommissioned edge devices.

Recovery tools

Compliance

Policy coverage, regulated feature blocks, derived artifact inventory, and erasure status.

Actions

Detail

Review